A free 24-hour confidential helpline for people affected by hate crime has been unveiled by the Council. The Stop Hate Line is for anyone who feels they have been subjected to any abuse related to disability, gender identity, race, ethnicity, nationality, religion, faith, belief or sexual orientation.
The Council has subscribed to the service which is provided by Stop Hate UK, a leading national charity that supports individuals affected by hate crime or hate incidents. Callers are put through to a trained operator at any time of day or night and they can be victims themselves or concerned family or friends.
Callers to the Stop Hate Line can get the support and guidance they need, minimise the chance of a repeat incident in the area, provide the police and council with better understanding of the level of hate crime in the area and help to improve the response of agencies.
The Stop Hate Line operator will always get callers permission before making a referral or passing on personal details to local support agencies. The community can benefit in a number of ways when callers provide Stop Hate UK consent, to refer the incident to their hate crime contact in Hackney Council or the Police. It maybe possible for police to investigate the incident further, if not or the caller chooses to remain anonymous, the information is still valuable.
Stop Hate UK provide the following reporting methods:
Telephone – 0800 138 1625
Text – 07717 989 025
Live web chat – www.stophateuk.org/talk
Online form – www.stophateuk.org/tell
Post – Stop Hate UK, PO BOX 48